Terms & Conditions

https://www.bicomm.us
https://www.blueicon.ai

Effective Date: April 7, 2026

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1. Acceptance of Terms
By accessing or using the website at https://www.bicomm.us (the "Website"), submitting any form, engaging our services, or otherwise interacting with BIComm LLC dba Blue Icon Communications ("Blue Icon Communications," "we," "us," or "our"), you agree to be bound by these Terms & Conditions. For the purposes of these Terms & Conditions, unless otherwise noted, all references to Blue Icon Communications include https://www.bicomm.us, BIComm LLC, Crosspoint Campaigns, and www.crosspointcampaigns.com. If you do not agree to these terms, please do not use our Website or services.

2. Description of Services
Blue Icon Communications is a fractional CMO and digital marketing agency providing marketing strategy, digital advertising, content creation, CRM implementation, SMS and email marketing, reputation management, and related services to small and medium-sized businesses. Our Website is operated for the purpose of providing information about our services, generating inquiries, and communicating with clients and prospects.

3. Use of Website
You agree to use the Website only for lawful purposes and in a manner consistent with these Terms & Conditions. You agree not to:

• Use the Website in any way that violates applicable local, state, or federal law
• Attempt to gain unauthorized access to any portion of the Website or its systems
• Use the Website to transmit any harmful, threatening, abusive, or otherwise objectionable material
• Interfere with or disrupt the Website or its servers and networks
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Use any automated system, including bots, scrapers, or spiders, to access the Website for any purpose without our express written permission
• Attempt to reverse-engineer, decompile, or extract source code from any part of the Website

4. SMS Terms of Service

The following terms apply to the Blue Icon Communications SMS/MMS text messaging program. By opting in to our text messaging service, you agree to these SMS Terms of Service.

4.1 Program Description and Signup Confirmation
When you opt in to the service, we will send you a message to confirm your signup. By opting into this service, you can expect to receive service updates, appointment reminders, account notifications, promotional offers, and marketing communications from Blue Icon Communications. Message and data rates may apply. Message frequency varies. Text HELP for help. Text STOP to cancel.

4.2 Cancellation / Opt-Out
You can cancel this service at any time by texting STOP. After you send STOP, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages unless you opt in again.

4.3 Help and Support
Text HELP for information about how to use the service and how to unsubscribe. You may also contact us directly for support at office@bicomm.us or by phone at 562.358.4020, or by mail at 9826 Painter Ave., Ste. M, Whittier, CA 90605.

4.4 Carrier Liability
Carriers are not liable for delayed or undelivered messages.

4.5 Message Frequency and Rates
Message frequency may vary based on your service engagement, account activity, and marketing campaigns. Message and data rates may apply based on your wireless carrier and plan. Please contact your wireless provider for details about your messaging plan.

4.6 Consent
By opting in to our SMS program, you provide your express written consent to receive recurring automated text messages from Blue Icon Communications at the mobile number you provided. Consent to receive text messages is not a condition of any purchase or service engagement.

4.7 Supported Carriers

Our SMS program is designed to work with major U.S. carriers including AT&T, Verizon, T-Mobile, and others. However, service availability may vary depending on your carrier, plan, and device.

4.8 Privacy
Your privacy is important to us. Please review our Privacy Policy at https://www.bicomm.us/privacy-policy for complete details on how we collect, use, and protect your personal information. Key commitments regarding our SMS program:

• Personally Identifiable Information will not be sold or shared with third parties for promotional or marketing purposes.
• We do not share consumer opt-in consent with any third parties.
• Mobile data consent will not be shared with any third parties through this SMS channel.

5. Email Communications
By providing your email address through our Website, service agreements, or other contact points, you may receive email communications from Blue Icon Communications, including service updates, promotional offers, newsletters, industry insights, and marketing communications. Each email will include accurate sender identification and a clear unsubscribe mechanism. You may opt out of email communications at any time by clicking the unsubscribe link or contacting us directly.

6. Client Services and Engagements
Services provided by Blue Icon Communications to clients are governed by individual service agreements, proposals, or statements of work executed between Blue Icon Communications and the client. These Terms & Conditions apply to the use of the Website and general communications; they do not supersede or replace any specific terms contained in a signed service agreement. Unless otherwise specified in a service agreement:

• All services are provided on the terms outlined in the applicable proposal or agreement
• Payment terms, deliverables, and scope of work are defined in the applicable service agreement
• Either party may terminate a service engagement in accordance with the terms of the applicable agreement

7. Payments and Billing
All payments for services are processed in accordance with the terms of the applicable service agreement. Payments made through the Website or third-party payment processors are subject to the terms and conditions of those processors. Blue Icon Communications does not store credit card numbers or full payment account details on our servers or Website. All payment processing is handled by PCI-DSS compliant third- party processors.

8. Intellectual Property
All content on this Website, including text, graphics, logos, images, software, and other material, is the property of Blue Icon Communications or its content suppliers and is protected by applicable intellectual property laws, including United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content on this Website without our prior written consent, except for: (a) your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials; and (b) you may store files that are automatically cached by your web browser for display enhancement purposes.

9. Client Work Product
Ownership of work product created by Blue Icon Communications for clients (including but not limited to marketing materials, website designs, content, advertising campaigns, and strategic plans) is governed by the applicable service agreement. Unless otherwise specified in a signed agreement, Blue Icon Communications retains ownership of all proprietary methodologies, frameworks, templates, and tools used in the delivery of services.

10. Disclaimer of Warranties
The Website and all services provided by Blue Icon Communications are offered on an "as-is" and "as-available" basis without any warranties of any kind, either express or implied. Blue Icon Communications does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

Blue Icon Communications disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Blue Icon Communications does not guarantee specific marketing results, and any projections, estimates, or examples of potential results are provided for illustrative purposes only and do not constitute a guarantee of actual performance.

11. Limitation of Liability
To the fullest extent permitted by applicable law, Blue Icon Communications, its members, managers, officers, employees, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, profits, or business opportunities, arising out of or in connection with your use of the Website, SMS services, email communications, or any other services provided by Blue Icon Communications.

Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Blue Icon Communications. By subscribing to our SMS services, you acknowledge and agree that Blue Icon Communications will not be liable for any damages, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to delays, non-delivery, or technical issues.

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Your use of our SMS services is at your own risk, and we provide our services on an "as-is" basis without any warranties of any kind, express or implied. In no event shall Blue Icon Communications’s total aggregate liability exceed the amount paid by you, if any, to Blue Icon Communications during the six (6) months preceding the event giving rise to the claim.

12. Indemnification
You agree to indemnify, defend, and hold harmless Blue Icon Communications, its members, managers, officers, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) your use of the Website or services; (b) your violation of these Terms & Conditions; (c) your violation of any applicable law or regulation; or (d) your violation of any third-party rights, including intellectual property rights.

13. Third-Party Links and Services
The Website may contain links to third-party websites, platforms, and services. Blue Icon Communications does not control and is not responsible for the content, privacy practices, or availability of any third-party websites. Your use of third-party websites is at your own risk and subject to the terms and conditions and privacy policies of those websites.

Our Website is hosted on the Wix.com platform. Your use of the Website is also subject to Wix.com’s Terms of Use and Privacy Policy.

14. Governing Law and Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

 

Before initiating any formal legal proceedings, the parties agree to make a good-faith effort to resolve any dispute through informal negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue available
legal remedies.

15. Severability
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Blue Icon Communications with respect to your use of the Website. In the event of a conflict between these Terms & Conditions and a signed service agreement, the terms of the signed service agreement shall prevail.

17. Changes to These Terms & Conditions
Blue Icon Communications reserves the right to update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms & Conditions periodically. Your continued use of the Website or services after any changes constitutes your acceptance of the updated Terms & Conditions.

18. Contact Us
If you have questions or concerns regarding these Terms & Conditions, please contact us:

Blue Icon Communications
9826 Painter Ave., Ste. M, Whittier, CA 90605

Email: office@bicomm.us
Phone: 562.358.4020
Website: https://www.bicomm.us